Delivery & Returns

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Delivery & Returns 2021-12-22T16:31:53+00:00

Delivery

Free Delivery for all of our Customers anywhere in the UK on orders over £15.00.

Your Shoes will be dispatched via Royal Mail Second Class Post. For orders under £15.00 an additional £2.50 cost will be added.

We also offer Royal Mail 1st Class delivery as an option at the checkout at a cost of £3.00.

For International deliveries, there is a £10.00 charge per item for Europe and £25.00 charge for all other regions.

The correct charge will show in your own currency at the checkout.

Please Note: We reserve the right to post as multiple parcels on orders over 2 pairs.

Should you require your products to be sent by a different method at an extra cost then please contact us on 01253 860000

(Mon – Sat : 10am to 5pm)

We can also dispatch using UPS, Parcelforce, DHL & Fedex

Returns

We will exchange or refund your order if returned to us within 14 days from date of dispatch. This is subject to the products being in an unused condition and complete with original packaging and labelling. Any manufacturing faults will be replaced or repaired after inspection by the manufacturer.

All returned orders must be sent postage paid with recorded post as we cannot be held liable for any lost items. Please include your dispatch invoice as well as clear instructions on the reason for return so your query can be dealt with speedily.

Click the image below to print a returns label. Alternatively, all returns can be sent to

TOWER BALLROOM DANCE
24, Norbreck Road
Thornton Cleveleys
Lancashire
FY5 1RP
United Kingdom

 

 

 

 

 

 

 

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